SHIPPING & RETURNS
Shipping Policy
Hi Beautiful !
At Silhouette Maurice, we offer two types of delivery depending on the product you order. Check the product page to see which applies to your item..
FAST DELIVERY
These items are stocked locally in Mauritius and ready to go!
Choose your delivery option:
🤝 Free Pick-up - Rose Hill Collect your order within 24-48 hours. Contact us on Instagram or WhatsApp to arrange.
📦 Mauritius Post - Home Delivery Delivered to your door within 3-5 business days. Delivery fee: Rs 100
PRE-ORDER
These items are made to order and ship directly within a longer delivery delay.
Processing time: 2-3 business days
Delivery to Mauritius: 7-10 business days
Your order ships via FedEx. Please note that a customs clearance fee of up to Rs 300 may be required upon delivery, this is collected by FedEx directly and is not a Silhouette Maurice charge.
PAYMENT METHODS
We accept the following payment methods:
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Juice
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Bank transfer
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Cash on delivery (pick-up only)
Payment details will be shared upon order confirmation.
Return & Exchange Policy
We want you to love your order.
If your item arrives damaged or defective, please contact us within 48 hours at silhouettemaurice@gmail.com with your order number and a photo of the item. We'll do our best to find a solution.
Please note: We do not accept returns or exchanges for sizing reasons. We strongly recommend checking our size guide before ordering and when in doubt, size up!
Shapewear tends to run one size smaller.
For in-stock items, returns are accepted at our Rose Hill location at the customer's expense.